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SAMPLE QUESTIONS:

Question No. 1

You need to detail a business process for streaming the customer editing process for account representatives. Which two actions should you perform? Each correct answer presents a partial solution. NOTE: Each correct selection is worth one point.

A. Navigate to the All Customer form for the Accounts receivable module and select the appropriate customer account.

B. Navigate to the account representative’s workspace and select the appropriate customer account.

C. Select the form and then select Hide.

D. Hide Invoice account from the view.

Answer: A, D

Question No. 2

You need to determine why the sales associate is not able to see Munson’s in the search results. What is the cause of the issue?

A. The search criteria is searching for only names that are exactly ‘pickles’.

B. The search criteria is only able to search by the shortened search name of the customer.

C. The search criteria is searching for all customer names that start with ‘pickles’.

D. The search criteria is case sensitive.

Answer: C

Question No. 3

You need to trigger a Flow when a technical service order request is created. Which three objects can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Work items

B. Change-based alerts

C. Business Events

D. External feeds

E. Workflow

Answer: A, B, E

Question No. 4

You need to recommend a solution to meet the regional managers workspace reporting requirements. What should you use?

A. Record Grid

B. Inquiry form

C. Power Apps

D. Power Bl

Answer: C

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